This Privacy Policy is designed to protect the personal information of all our stakeholders, including Website visitors, users, and customers. Whether you are just browsing our Website, or engaging with us as a valued customer, we ensure that your personal data is processed with the highest standards of privacy and security. This Privacy Policy outlines our practices and your rights related to personal information.

Our commitment to transparency and data protection extends to how we collect and use your personal information. We gather personal data through various interactions, including but not limited to, when you fill in a contact form on the Website, or directly providing information to us via email, or telephone.  The following list details the types of personal information we may process:      

- Contact Information: Email address and/or Phone number

- Company Information: Company Name, Address

- Employment Information: Position

- Technical Data: IP address, browser type, and usage data collected via cookies (if applicable)

Please note, that we only process information that is essential for delivering our services, complying with legal obligations, or enhancing your user experience. Your privacy is paramount, and we are dedicated to handling your personal information responsibly and in accordance with all applicable laws. We believe in using personal information responsibly and ethically. The data we collect serves multiple purposes, all aimed at enhancing the services we offer and ensuring the highest level of satisfaction among our users, customers, and employees. Here are the key ways in which we use the personal information collected:

- Customer support

- Customer communications

Your privacy is our priority. We process your personal information transparently and in accordance with your preferences and applicable privacy laws. We are committed to ensuring that your data is used solely for the purposes for which it was collected and in ways that you have authorized.

We recognize and respect your rights regarding your personal information, in accordance with the Personal Data (Privacy) Ordinance (PDPO) and General Data Protection Regulation (GDPR) and other applicable data protection laws. We are committed to ensuring you can exercise your rights effectively. Below is an overview of your rights and how you can exercise them:

- Right to Access (Section 18 PDPO): Individuals have the right to request access to their personal data held by an organization.

- Right to Data Correction (Section 22 PDPO): If personal data is inaccurate, incomplete, or misleading, individuals can request correction.

- Right to Object to Direct Marketing (Section 27 & 35 PDPO): Individuals have the right to opt out of receiving direct marketing communications. Consent is required before an organization can use personal data for direct marketing.

- Right to Withdraw Consent for Direct Marketing (Section 35 PDPO): If a person initially consents to marketing but later changes their mind, they can withdraw consent at any time.

- Right of Access (Article 15 GDPR): You have the right to request access to the personal information we hold about you and to obtain information about how we process it.

- Right to Rectification (Article 16 GDPR): If you believe that any personal information we hold about you is incorrect or incomplete, you have the right to request its correction or completion.

- Right to Erasure (‘Right to be Forgotten’) (Article 17 GDPR): You have the right to request the deletion of your personal information when it is no longer necessary for the purposes for which it was collected, among other circumstances.

- Right to Restriction of Processing (Article 18 GDPR): You have the right to request that we restrict the processing of your personal information under certain conditions.

- Right to Data Portability (Article 20 GDPR): You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit those data to another controller.  

- Right to Object (Article 21 GDPR): You have the right to object to the processing of your personal information, under certain conditions, including processing for direct marketing.

- Right to Withdraw Consent (Article 7(3) GDPR): Where the processing of your personal information is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

- Right to Lodge a Complaint (Article 77 GDPR): You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal information violates applicable data protection laws.

To exercise any of these rights, please contact us at:

We will respond to your request in accordance with applicable data protection laws and within the timeframes stipulated by those laws. Please note, in some cases, we may need to verify your identity as part of the process to ensure the security of your personal information. We are committed to facilitating the exercise of your rights and to ensuring you have full control over your personal information. If you have any questions or concerns about how your personal information is handled, please do not hesitate to get in touch with us.